CONNECTING YOUR WORLD

We represent products in the hardware, plumbing, constructionand industrial tool and machinery categories. Selling through distribution via importing wholesalers and retailers. We also sell OEM and direct to end users when there are opportunities. We have an established customer base in Latin America and the Caribbean with associate representation in the Middle East, South Africa, Europe, Canada, Russia, and South East Asia. We focus on providing our customer with top quality products in each category and represent manufactures that can providethat level of quality, service, support and integrity.

JIM’S SALES PHILOSOPHY

“ You can’t make customers out of your friends, but you can make friends out of your customers” Provided that, you have quality products, excellent service, competitive pricing, and… DO WHAT YOU SAY YOU WILL DO. With this philosophy, we have been able to build a customer base that, in some markets, spans 3 (THREE) generations. I am very proud of that accomplishment.

– Jim Rowland ( Jaime Rematierra)

“Damos constancia también que después de casi 25 años de trabajar con Jim Rowland mantenemos una excelente relación comercial en un nivel más que satisfactorio”.

“We certify that after almost 25 years of working with Jim Rowland we maintain an excellent business relationship at a more than satisfactory level”

Jose Luis Garcia Alvarez - Presidente Ejecutivo / MATERIALES INDUSTRIALES, SAS. – Santo Domingo, Dominican Republic

I have enjoyed the opportunity of working with Jim Rowland & Associates since 1993 in two separate capacities. While working with our family business here in Trinidad, Laughlin & DeGannes in my position as General Manager, and with my current position, as CEO of Process Components.
I can honestly say that Jim has always been a reliable, fair and honest person to deal with. His work ethic and dedication to his business, and more importantly to his customers, is a good example for us all to follow.
On both a personal and professional level we have enjoyed our relationship with Jim Rowland & Associates.

Mark Laughlin - CEO
/ PROCESS COMPONENTS
Point Lisas, Trinidad W.I.